Privacy Policy

Last updated 2026-04-24.

1. Who we are

Wear My Luxury operates the website wearmyluxury.com. We respect your privacy and are committed to protecting any personal information you share with us. This policy explains what we collect, why, and how we handle it — consistent with the GDPR (European Union / United Kingdom) and the CCPA / CPRA (California, United States).

By accessing or using our site you agree to this Privacy Policy.

2. What we collect

  • Order details — name, email, shipping address, billing address, phone if provided for delivery, payment details (routed directly to our payment processor; not stored on our servers).
  • Technical data — IP address, browser user-agent, referring URL, pages viewed. Used to detect fraud, prevent spam, and improve the shopping experience.
  • Support correspondence — the contents of emails, concierge messages and any attachments you send us.
  • Cookies — session cookies for cart and login, preference cookies if you leave a comment, analytics cookies for traffic measurement. See Section 5.

3. How we use the data

  • Process, dispatch and deliver your order.
  • Send order confirmation, shipping tracking, and concierge replies.
  • Handle refunds, exchanges and after-sales questions.
  • Prevent fraud and abuse (rate-limiting, IP blocklist).
  • Improve the site and catalog (aggregate analytics).

We do not sell, rent or share your personal information with third parties for their own marketing use.

4. Who we share with

Only parties necessary to fulfil your order: the payment processor (PayPal / card acquirer / crypto gateway), the shipping carrier, and law enforcement if legally compelled. All are bound by confidentiality or GDPR data-processing agreements where applicable.

5. Cookies

We use cookies to keep your cart, remember your login, and measure aggregate traffic. You can clear or block cookies in your browser settings at any time. Blocking all cookies will prevent checkout from working.

6. How long we keep data

Order records are kept for 7 years for tax, audit and customs-dispute purposes. Marketing subscription data is kept until you unsubscribe. Support emails are kept for up to 3 years. Server logs rotate after 90 days.

7. Your rights

You may request a copy of the personal data we hold on you, correction of inaccurate data, deletion of your data (subject to legal retention obligations), or to opt out of marketing at any time.

To exercise any of these rights, email [email protected]. We reply within one business day and fulfil verified requests within 30 days, in line with GDPR.

8. International transfers

Our workshops and operations team are located primarily in Asia. Personal data associated with your order is processed there under appropriate safeguards, including standard contractual clauses where required by EU law.

9. Contact

Any privacy question, opt-out or data-subject request: [email protected].